Refund Policy

We know that committing to new products can be scary, especially when you're not sure you're going to love them!

That's why we've got a 30-day satisfaction guarantee!

If you're not completely obsessed with your products in the first 30 days, let us know and we'll make it right! That's how sure we are about our products!

We promise you'll love your products so much that we offer a 30-day satisfaction guarantee!

*We are not able to make changes or add additions to orders once they are placed.*

All of our products are scented with pure Essential Oils that are listed under the ingredients tab for each product.

Issues with scents are exchange only with returns shipping charges being buyer's responsibility. 

All you have to do is email us at support@jibberjank.com for any issues or concerns and we will always be here to help you! (Return shipping charges are the buyer's responsibility). 

PLEASE EMAIL: support@jibberjank.com 

For inquiries regarding damaged products/claims, please email us with photos of both the exterior and interior of the shipping box regardless of their condition, as well as images of the damaged product and its packaging. This information is crucial for processing your request effectively as we require these pictures to proceed with a claim.

Please Note: We are not responsible for the loss or delay of packages being returned and suggest using a shipping service that provides a tracking number and insurance. U.S returns are subject to potential customs or duty charges. If custom or duty charges apply, it will be deducted from your refund.